We know you might have a few questions. Here are the answers our clients ask most before getting started.
We proudly service the northern suburbs of Melbourne, including (but not limited to):
Craigieburn, Mickleham, Kalkallo, Donnybrook, Roxburgh Park, Coolaroo, Meadow Heights, Greenvale, Broadmeadows, Campbellfield, Somerton, Epping, Wollert, Mernda, Mill Park, Bundoora, Oak Park, Pascoe Vale, Glenroy, Tullamarine, Airport West, Niddrie, Essendon, and surrounding areas.
If you’re nearby and not sure if we cover your location — feel free to reach out. Chances are, we’ve already cleaned there too!
Yes, we are covered by a $5,000,000 public liability insurance plan. Our workers are also covered by the appropriate workers compensation insurance.
All of our cleaners undergo extensive background checks and are required to provide up-to-date police clearance certificates.
When you book a cleaning consultation, one of our experts will meet with you on-site to walk through your space and understand exactly what you need. From there, we’ll answer any questions, provide a tailored quote, and help schedule a cleaning plan that fits your business operations.
We don’t charge by the hour. Whether it’s an office, clinic, warehouse, gym, or learning space, we offer per-job quotes based on the size of your site, the cleaning needs, and how often you need us.
During your free consultation, we’ll walk through everything with you and give you a clear and accurate quote.
Our contact and office hours are Monday to Friday, 9:00AM to 5:00PM.
However, our cleaning teams operate on-site Monday to Saturday from 9:00AM to 11:00PM to fit around your business needs and after-hours access.
Yes, our cleaners have undergone dozens of hours of video training and hands-on training in order to be equipped to properly deal with any cleaning job.
Dishes aren’t part of our standard cleaning service, but we believe in leaving your space looking fresh. If there are just a couple of items in the sink, we’ll often tidy them up as a courtesy. That said, if dishes become a regular part of the job, we’ll have a quick chat and adjust things accordingly.
Not at all. We come fully loaded. Every clean includes fresh microfibre cloths, top tier mop heads, and high quality products tailored to your space. We do not cut corners or use cheap gear. Just sit back and let us handle everything. Your space is in expert hands.
For every person you refer to us who becomes a recurring customer, you’ll get $50 off your next clean.
We send invoices via email that can be paid via bank transfer or credit card within 7 days.
admin@premiumkleeners.com.au
1800 402 181
Monday – Saturday
9:00AM – 11:00PM